Privacy Policy

MonaBright Financial Agency LLC

Effective Date: March 2026

MonaBright Financial Agency LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage your information when you interact with our website, services, communications, applications, or digital platforms.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect information in several ways in order to provide, improve, and operate our services effectively.

A. Personal Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when you:

• Fill out contact or inquiry forms

• Request a consultation, demo, or service

• Subscribe to updates or communications

• Schedule appointments or meetings

• Register for an account or platform

• Communicate with us via phone, SMS, email, chat, or support channels

This information may include:

• Full name

• Email address

• Phone number

• Mailing or business address

• Company or business information (if applicable)

• Appointment or scheduling details

• Service inquiry details

• Payment or billing information (if applicable)

• Any other information you choose to provide

B. Automatically Collected Information

When you visit our website or digital platforms, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on pages

• Referring websites or URLs

• Interaction data such as clicks, scrolling, and navigation behavior

This information helps us understand how users interact with our services and allows us to improve functionality and performance.

C. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar tracking technologies to:

• Enhance website functionality

• Analyze website traffic and trends

• Store user preferences

• Improve service performance

• Deliver relevant communications or advertisements

You can control or disable cookies through your browser settings. Disabling cookies may impact certain website features.

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2. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

• Providing and delivering requested services

• Responding to inquiries and support requests

• Scheduling and confirming appointments

• Managing customer relationships and service records

• Improving website functionality and user experience

• Sending service updates, reminders, or notifications

• Sending marketing or promotional communications (with consent where required)

• Conducting analytics and performance monitoring

• Maintaining internal records and operational management

• Complying with legal and regulatory obligations

We only use personal information in ways that are lawful, relevant, and necessary to support our services and operations.

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3. SMS Communications and Opt-In Consent

If you provide your mobile phone number and opt in, you expressly consent to receive SMS communications from MonaBright Financial Agency LLC.

These messages may include:

• Appointment confirmations

• Scheduling updates

• Follow-ups regarding your software service inquiries

• Customer support messages

• Promotional messages (only if you have opted in)

Message Frequency

Messaging frequency may vary depending on your interaction with our services.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. You may receive one final message confirming your opt-out.

Support

Reply HELP for assistance or contact us directly at [email protected].

Re-Enrollment

If you previously opted out, you may re-subscribe through our website or by contacting our support team.

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4. Mobile Information Sharing Statement

We do not sell, rent, trade, or share your mobile phone number or SMS opt-in data with third parties for marketing or promotional purposes.

Your mobile information is used solely for communication related to services you requested.

This policy applies to all mobile-originated data and consent records.

We maintain internal safeguards to ensure mobile data is handled securely and responsibly.

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5. Sharing of Personal Information

We limit the sharing of personal information and disclose data only in the following situations:

A. Service Providers

We may share information with trusted third-party service providers that assist with business operations, such as:

• Website hosting providers

• Customer relationship management (CRM) platforms

• Payment processors

• Communication platforms (email, SMS, chat)

• Analytics and tracking tools

• Customer support systems

These providers are contractually required to safeguard your data and may only use it for authorized purposes.

B. Legal Compliance

We may disclose personal information if required by law, regulation, legal process, or government request.

C. Protection of Rights

We may disclose information to:

• Enforce our policies or agreements

• Protect our rights, systems, or intellectual property

• Prevent fraud, abuse, or security threats

• Protect the safety of users or the public

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6. Data Security and Safeguarding

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

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7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain business and operational records

• Comply with legal obligations

• Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.

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8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access personal information we hold about you

• Request correction of inaccurate data

• Request deletion of personal data

• Withdraw consent where applicable

• Opt out of marketing communications

To submit a request, please contact us at:

[email protected]

We will respond within applicable legal timeframes.

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9. Children's Privacy

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children. If such data is identified, it will be promptly removed.

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10. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We encourage users to review third-party privacy policies before engaging with them.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, practices, or legal requirements.

Updates will be posted with a revised Effective Date.

Continued use of our services indicates acceptance of the updated policy.

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12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

Business Name

MonaBright Financial Agency LLC

[email protected]

Business Address

113 Gulley Drive

Brookland, AR 72417

113 Gulley Drive

Brookland, AR 72417